Life can throw at you various jabs for which you may or not be ready. Sometimes all you need is a little help. Yes definitely, you can work through a problem in your own way but it may be long and ineffective. Don’t lose hope just yet, there are specific problem-solving models which are there just to help you go through it in the most effective and optimal approach.
These models act like life coaches.
The job of a life coach entails helping individuals through various roadblocks so that they could achieve their goals in an efficient way, one that takes the least amount of time and emotional overflow as possible.
As a life coach I am responsible for judging a perspective about a problem, gain knowledge about them by asking questions or more aptly, right questions at the right time.The first step is always going to the core of the problem and understanding it thoroughly.
I am putting down the problem solving model I use when I work with my clients. You can apply these on your own as well.
For this I start by asking questions that familiarize them with the problem.
1.Probing for Answers
Client’s come up with a problem that can be of various levels of difficulty. It is my foremost job to understand the client’s perspective like what they think about the problem they are having.
Is the client underestimating or making a big deal out of it
This step is all about how clear the client is about the problem.
I always tend to explore various sides of the problem. I get a rough idea of how the client is looking out to solve the problem, this offers me some insight as to how I can generally approach the problem.
2.Question the Problem
Now after I have familiarized myself with the problem, the next step is to ask definitive questions about how it all started.
I ask my client’s
- How the problem arose?
- What did the client do to exactly have this problem arise in their lives?
At this stage I also ask client how the problem at hand could have been prevented in the first place for future reference.
Now there are two basic lines of questioning to follow:
Question Client’s Emotional State
Sometimes the problem could be very emotionally charging so in that case, questions are being aimed at finding out:
- What is the client feeling about the problem?
- What would have Client done if no help would’ve been given?
- What is the client scared of?
This is important because this will tell the clients that despite emotions they rely on themselves to take positive actions or if I’m required to push a little more.
Question Client’s Objective
My next task is to find out what solution exactly client came looking for
Do I understand the gravity of the situation the client is in.What am the client looking to achieve after solving this problem
These questions are required specifically so that I know to what extent am I required to help them. Sometimes I solve their problems with just a little nudge while others may require some grilling. I make a note of all the roadblocks at this stage too.
Question Client’s Perspective
By now the client have a near accurate idea of his or her position and perspective. They completely understand what they can and cannot do. This is the time to fix the perspective if it needs fixing and that will require a gradual shift in thinking.
A gradual shift can be brought about by asking right set of questions. All these questions require that the client start looking the other way.
Following are the kind of questions I ask :
- How can the client solve this differently?
- How can the client change their experience?
- Is the client’s perception right or is he just feeling it because of some pressure?
- Does the client think his friends or family will be able to get through this problem?
- If so, how?
- What is the lesson the client will derive from the occurrence of this problem?
By this time the client is already spurting out stuff different from what he was thinking up until now. This helps him feel resourceful and trusting that this life coaching experience is taking him somewhere.
3.Identifying Potential Obstacles
This stage is for identifying potential threats both internal and external that the client will end up facing if they move down a certain solution path. My job is to make them cover all of them so that nothing comes off as a shock down the way. It only gets difficult from here.
These are various emotional and mental problems. These are difficult to remove as I don’t know how deep a certain emotion is. The right line of questioning is impertinent here.
The questions like thinking about the worst-case scenarios, the current stress level are key to unravelling themselves.
I ask client’s following questions
- What part of their life is strained because of this problem?
- What are the past problems associated with this problems?
- What is their inner emotional imbalance focussed on?
Only when such emotional roadblocks are answered, it makes sense to move forward.
This step is about making them feel that they can get through this. This is also the step where they bring forth all the roadblocks in the front and smash each one of them out of the park. External obstacles include time or necessary resources like money, skills or experience, whichever and whatever they may be lacking. Now the questions that I ask will be aimed at showing how they are going to get past these blocks or limitations.
Questions like these may seem difficult.
- What changes should be made?
- Why haven’t they acted on these feelings?
- What are the future conditions pertaining to these roadblocks?
4.Exploring Various Leeways to Solve the Problem
Now that they have opened up all the options, it is at this stage I empower clients to move towards taking proactive action. (10 reasons excuses defeat you) The questioning during this step is very refreshing and is focussed on making them see how they will feel elated after this problem is solved and is out of their life.
The next set of questions are aimed at specifically solving the problem.
- I ask about how they can with the help of others get through this problem?
- Are there people who may help them?
- Are the willing to take their help?
I give the ownership for solving the problem to the client and sit in the accountable person’s chair myself.
5.Enough of words, time for some action
This is the time for taking the work into their own hands. They have gone through all the options and also come up with a rough outline of the plan of action. All that’s left now is to schedule the points and align them with a proper routine.
At this point, they get pretty sure what their first step is and how they are going to go through with the plan. There should also be some way by which they can check their progress.
My job, however, doesn’t end here. While executing the plan, there will be various dead ends they may run into. That moment will be highly crucial. I have to make them move on without breaking my spirit.
In the end, I remain consistent with my techniques through thick and thin.
You can also utilize the problem solving model mentioned over here on your own.
The greatest challenge that one will ever face in life is to take the first step to achieve or accomplish something. We give excuses to ourselves and one day we regret for it.
Read our blog for more information Top 10 reasons why excuses defeat you.
If you face any difficulty then please do not hesitate to send your queries to [email protected].